Packaging

Buy one rung. Climb when you're ready.

Claimwell is priced by rung, not by seat. Standalone products carry a light footprint and no decision authority. Agents are added one at a time in a fixed order, and the first one brings the control plane. Everything runs in your cloud account under your contract with your cloud provider.

Rung 01

Mail Room

For claims operations replacing manual indexing.
  • Document pipeline, classifier, matcher
  • Write-back adapter to your claims system
  • Exception desk
  • Audit store
  • Accuracy report on your document mix before go-live
Mail Room
Rungs 01 + 02 · intake bundle

Mail Room + File Intelligence

For the claims organization. Same buyer most of the time, same adapter, nothing new from IT.
  • Everything in Mail Room
  • Evidence deltas, file and clinical summaries
  • Claim timeline with provenance
  • Examiner panel or Claimwell workbench
  • Guideline table connection
The intake bundle
Rungs 03 to 06 · per agent

Lifecycle Agents

For the claims VP. Added in order: Intake, Ongoing Management, Decisioning, Transition and Appeals.
  • Requires the intake bundle
  • Control plane with the first agent: runtime, constraints, strategy, queues
  • Sixteen named human-in-the-loop points
  • Operated by a named Claimwell team in your account
  • Four warranted rules with remedies
  • Benefit and clock engine included from Ongoing Management
  • HRIS, payment, and correspondence adapters as needed
Lifecycle Agents
Rung 07

Full lifecycle

For the chief claims officer. Every stage owned, the dial in your leadership's hands.
  • All agents, all adapters
  • Strategy editor with replay and diff
  • Leadership dashboard from the audit store
  • Model gateway with frontier comparison
  • Additional lines of business
The platform

What's included where

CapabilityMail RoomIntake bundleAgentsFull lifecycle
Capture, match, label, write back
Exception desk and audit store
Evidence deltas, file and clinical summaries, timeline—
Workflow runtime, constraint checker, strategy layer, queues——with first agent
Benefit engine and clock service——from Ongoing Mgmt
Communications agent, call prep——with Intake
Strategy editor, replay, diff——read-only config
Leadership dashboard——per agent
Model gateway with frontier comparisonsingle endpointsingle endpoint
Scenario Harnessaccuracy run includedaccuracy run includedadd-on or included
Warranties on the four provable rules, with remedies——
Operated by a named Claimwell team in your accountoptionaloptional
Claimwell never makes an adverse decision

The Scenario Harness is also available on its own as a test bench, with no other Claimwell product. Infrastructure runs in your account and is billed by your cloud provider, not by us.

How a carrier typically climbs

Each step is a separate decision with its own owner. Nobody has to buy the lifecycle to get the Mail Room.

Q1Mail RoomTwo-week integration. Accuracy run on your document mix. Indexing backlog to zero. The offshore team becomes the exception desk.claims operations
Q2File IntelligenceNothing new from IT. Examiners open files that already know what changed. Nurses get referral packets.claims organization
Q3Intake agentThe control plane arrives. Examiners start signing agent work. Compliance reviews the sixteen handoff points once.claims VP
Q4+Ongoing, then DecisioningDuration management where the leakage is. Then approvals and denial packages, after months of signed recommendations.claims VP
Year 2Full lifecycleTransition and Appeals complete the ladder. The strategy owner gets the dial. The dashboard goes to leadership.chief claims officer

Start with the rung you can approve this quarter

Tell us where the pain is. We'll tell you which rung it is, what it needs from IT, and what it looks like in ninety days.